SBI INR 20 +GST में ग्राहकों के लिए अपर्याप्त बैलेंस चार्ज लगाने की बात कही ,फिनो बैंक ने आगाह किया

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Balmik Singh - 9795036150

It is advised to perform Balance Inquiry first for all SBI customers visiting FPB points for Debit Card Cash Withdrawal through MATM – as SBI has stated levying Insufficient Balance Charges to customers @INR 20 +GST

: New Functionality for DMT Transaction – Auto Mode of Transactions
Purpose: To know about the new functionality for DMT Transaction – Auto Mode of
Transactions
About the new functionality – Auto Mode of Transactions:
Effective 11th August’20, new option – ‘Auto’ will be available for Walk-in customer on Fund Transfer page, in addition to
IMPS and NEFT options. This option will be auto selected merchant however can select the IMPS or NEFT option as per
the available radio button
If ‘Auto’ option is selected then payment mode (i.e. IMPS or NEFT) for transaction will be decided by system
When ‘Auto’ option is selected, system will give first preference to NEFT transfer and if NEFT transfer is down than the
IMPS transaction will be initiated
If bank is down for NEFT and IMPS both then error will be returned i.e. ‘For the selected bank, IMPS & NEFT transaction
is not allowed at this time’
With this functionality DMT transfer can be handled efficiently and issues such as banks being down during DMT transfer
on NEFT or IMPS now can be handled swiftly with system decision mode configuration at backend
Hence, it is advised to all users to check, whether the Auto mode is selected while doing DMT transactions
This functionality is enabled for certain users for CUG, for rest of the users functionality will be enabled from next week
onwards
Nodal Officer
Incase the complaint is not responded or the customer is not satisfied, the customer can contact nodalofficer@finobank.com
List of Nodal Officers
Merchant
What services can I offer to my customers, if I become FINO Merchant?
How to become FINO Merchant?
What are the benefits of becoming FINO Merchant?
What if my transaction done through FINO Money is not successful?
How safe and secure is FINO Money?
What if I forgot my FINO Money login password?
In case of support, whom to contact?
What is VKYC?
How can a customer opt for VKYC?
Can I become a Distributor
Once I become distributor can I appoint Merchants under me
What are the mandatory documents for VKYC?
Can I open EMD acct in sole prop capacity through VKYC?
Is there any charge levied on customer who opts for VKYC?
Does customer has an option to opt for other modes of KYC if he/she chooses not to opt for VKYC?
What happens is account needs any revision?
Does the customer has an option to schedule his VKYC verification?
What are the time slots in which customer can opt for VKYC verification process?
Will the customer need to upload his KYC documents during VKYC call?
What will happen if the video call disconnects before the completion of the verification process?
Can an EMD account holder get the VKYC done at his convenience?
Can a person outside India opt for VKYC?
When will the account get activated?
How can the customer do initial funding of the account?
Is the customers registered mobile number same as the number registered in Aadhaar?
What happens if customer’s communication address is different than the permanent address?
What are the Valid OVD documents that customer can use?
How can a merchant get his FP registered if he opts for VKYC?
What is Video FP mode?
What is Assisted FP capture mode?
Can I do add product via VKYC?
Can I do upgrade product via VKYC?
What will be model/ initial funding?
Does any device (MATM, FP capture) is provided?
Is any documentation/agreement will be done?
will CASA sourcing rights be given?
So which rights will be given?
How will I be getting Dr. card kits?
What is EMD a/c & what are its benefits?
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